TERMS OF SERVICE
Effective Date: November 17, 2025
1. ACCEPTANCE OF TERMS
By accessing or using the Valen Rehab and Performance website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the services.
2. SERVICES DESCRIPTION
Valen Rehab and Performance provides physical therapy, rehab, and performance training services. The website provides information about these services, supports consultation requests, and offers educational content.
3. MEDICAL DISCLAIMER
The information provided on our website is for general informational purposes only and should not be considered medical advice. Always consult with a qualified healthcare provider before starting any treatment program. Our online content does not establish a patient-provider relationship.
4. PATIENT RESPONSIBILITIES
As a patient, you agree to provide accurate and complete health information, follow treatment recommendations as discussed with your provider, attend scheduled appointments or provide adequate notice for cancellations, make timely payments for services rendered, and inform us of any changes to your health status or insurance coverage.
5. APPOINTMENT AND CANCELLATION POLICY
We require 24-hour notice for appointment cancellations. Late cancellations or no-shows may be subject to a cancellation fee. Repeated no-shows may result in discharge from our practice.
6. PAYMENT TERMS
Valen is a cash-pay practice. Payment is due at the time of service unless another arrangement has been made. Upon request, Valen can provide documentation for possible out-of-network reimbursement. You are responsible for confirming your benefits, submitting documentation, and understanding that reimbursement is not guaranteed.
7. INTELLECTUAL PROPERTY
All content on the website, including text, graphics, logos, images, and software, is the property of Valen Rehab and Performance and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from the content without express written permission.
8. LIMITATION OF LIABILITY
Valen Rehab and Performance shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or services. Total liability shall not exceed the amount paid for the specific service in question.
9. PRIVACY
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.
10. MODIFICATIONS
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified terms.
11. GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.
12. CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
Valen Rehab and Performance
1725 W Williams Dr, Suite 57, Phoenix, AZ 85027
Email: admin@valenrehab.com
Phone: (602) 641-3102